Refund & Cancellation Policy
Effective 5 August 2026 · v2026-08-05
Maargdarshan — private astrology guidance sells digital question credits that are delivered instantly. This policy explains when refunds apply. It should be read with our Terms & Conditions.
What you can buy
Credits, and nothing else. One credit answers one question. You choose how many to buy; they are added to your balance immediately and carry the validity shown at purchase.
There is no subscription and no recurring payment — nothing renews, so there is nothing to cancel. Credits can only be spent on this service; they are not transferable and cannot be converted back to cash.
General position
Because each answer is generated and delivered to you immediately, credits that have been used are non-refundable. Buying credits unlocks instant access to a digital service rather than a returnable good.
When we will refund
- Duplicate or failed charges: if you were charged more than once for the same order, or charged but your credits were not delivered, we refund the affected amount in full.
- Technical failure: if a payment succeeded but a clear technical fault on our side prevented you from receiving what you paid for, we refund or restore the credits.
- Unused credits (goodwill): if you have not used any of the credits from a purchase, you may request a refund within 48 hours of that purchase, at our reasonable discretion.
How to request a refund
Email support@maargdarshan.ai with your registered number and the order details. Approved refunds are returned to your original payment method through our payment gateway, typically within 5–7 business days.
Contact
Questions about this policy? Reach us at support@maargdarshan.ai.